How To Boost Satisfaction With Hotel Amenities

When booking a reservation at a high-end resort, people often look for services that elevate their stay. While many guests stay at hotels while traveling, they may not take advantage of all the amenities bundled in their reservation. Boost satisfaction with your hotel amenities, and encourage guests to explore your facility with these insights.

Make the Gym More Inviting

A well-equipped gym is something guests look forward to at hotels, but an unappealing appearance or poor accessibility could deter them. Maintain your equipment regularly, provide complimentary towels, and offer water stations for your guest’s convenience. Additionally, installing calming music and mirrors can create an inviting environment that motivates guests to stick to their fitness habits on their travels.

Offer Gift Baskets With Spa Essentials

Greet your guests with a thoughtful touch by including a custom gift basket in every room. Stock it with spa essentials like mini lotions, bath salts, and hotel bathrobes that define a luxury experience. This small investment introduces your guests to the relaxing opportunity your spa offers.

Also, create spa packages that appeal to various groups, including solo travelers, couples, and families. For instance, a “Relax Together” couples package or a “Mini Pamper” session for kids could increase bookings. Promote your services in eye-catching ways to attract new guests to your facilities.

Provide a Taste of Local Flavor

Hotel dining offers locally inspired cuisine to guests who may feel tired after a day of sightseeing. Partner with nearby food vendors, or use regional ingredients to craft a menu that highlights your hotel’s unique location. To entice guests, invite them to wine-tasting events, or offer a free sample in the lobby.

Host Informative Tours or Classes

Travelers often seek new experiences, so offer amenities that provide something they can learn or enjoy only in your local area. For example, host yoga sessions on-site, or arrange local city tours to boost satisfaction with your hotel amenities. This adds value to your hotel’s offerings and creates lasting memories for guests and their families.

Utilize Social Media and Special Offers

While guests may notice your amenities in passing, the best way to advertise is by building visibility online. Use social media platforms to showcase your gym facilities, spa services, or themed dining nights when guests book or check into your hotel. With high-quality photos and limited-time offers, you can encourage your guests to lengthen their stays at your hotel.

After your guests spend a day at the spa or energize at the gym, ask for a review of their stay. They could offer valuable insights into how you can further improve your services. Encourage your guests to enjoy your amenities to boost revenue and accommodate more guests in the future.