How To Make Better Use of Outsourcing To Grow Your Small Business
Outsourcing is one of the most important considerations to keep in mind for a small business. It allows you to bridge the gap between your current employment situation and hiring new staff. For many small businesses, hiring is simply far too expensive and just not practical. However, sticking with your current team might not be working out for you, so it’s important to eventually get some new talent on board.
This is where outsourcing comes in handy. By hiring specific people to do certain tasks, you can greatly improve the productivity of your business at a fraction of the cost of a new hire. However, while outsourcing is popular and used by almost every business by now, it does have its disadvantages and it’s important to keep an eye out for these if you want to grow your business safely and securely.
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How much is outsourcing really costing you?
One of the first considerations to keep in mind is how much outsourcing is actually costing you. This sounds like a strange question to ask because you can simply look at the invoice that you’re being charged every week, month or whenever you request the services of a company. However, there are actually some “hidden” costs of outsourcing that not a lot of people know about.
If you constantly need to outsource a task, then it’s likely going to work out to be more expensive than just hiring an employee in the first place. If you outsource the same service for multiple years, occasionally switching the service you use and having issues with the company, then you could’ve saved money by just hiring someone in the first place. Not only does this give you a full-time employee that you can rely on, but it also helps you nurture their talent which is great for future growth.
What tasks do you really need to outsource?
It’s also a good idea to consider what tasks actually need to be outsourced and if it’s relevant to your needs at the time. A great example of outsourcing is to use an efficient phone answering service. This saves you a lot of time because phone calls tend to be extremely long and drawn-out, but they can also be your window of opportunity to grow your business or connect with different clients.
An example of a service that you might want to avoid outsourcing is in setting up your technology and managing your IT solutions. While this is definitely a specialized field that requires experts, it’s unreasonable to assume that your outsourced IT professional will understand all of your needs, especially if your industry is rather niche or difficult to understand. As such, you need to nurture new IT professionals that have worked within your company. This gives them a much better understanding of your business and its workflow, allowing them to fit IT solutions to your business instead of the other way around.
It’s incredibly important that you consider what tasks you need to outsource. Some of them could be done by you, some of them should be done by full-time employees, and others can be much cheaper if you find the right freelancers to work with. Regardless of the situation, it’s absolutely vital that you carefully consider your outsourcing options and if they’re really better than hiring a full-time employee.
Outsourcing too much will hinder your growth
When starting a business, it’s common to outsource tasks because you’re a small business with little experience and every little influence in the industry. However, once you start growing larger, you open up more opportunities for growth that you need to take advantage of if you want to maintain your success.
A great example of this is in your hiring power. As you get noticed in the industry, the chances of hiring new talented employees increases. You also have more capital to teach them new skills through training programs, and you can offer higher salaries to draw in industry professionals. This essentially means that you’ll have
Outsourcing too much can also cause your business to stagnate. If you’re not nurturing new talent and including the employees in your overall plan, then it could become problematic in the future. You need to breathe new life into your business by hiring talented employees that will eventually become your next superstars. If you’re always relying on outsourcing, then you could be limiting your business’s potential growth, thus costing you a considerable amount of profit.
This was really helpful to read and I learned some great tips. I agree with you though word of mouth is the best. I also read customer comments online about businesses.
It always helps getting experts in. Word of mouth really helps.
Connie: The Head Peanut
I’ve always been told “word of mouth” is the best advertisement.
Costs nothing! Just being the best you can be is sometimes the the best advertising you can have.
This was so informative! Thanks for the tips!
I’d say there are a lot of people out there lookin g to work in outsourced jobs right now, too It might be great for employees and employers.
You have some great tips. We are so busy with ours we can’t hardly keep up!
Nowadays with excellent customer service being a priority, it can really help to outsource where practical, people have high expectations of being able to reach you, get things accomplished, and will just move on to someone else if it isn’t provided!