Tax professionals must provide a uniquely difficult kind of customer service, as both money and taxes are emotional topics for many people. If clients feel you’re not handling their finances well, they can become stressed, angry, and mean. Below, we discuss how tax professionals can handle difficult clients and diffuse tension in these professional relationships. Listen Actively and Acknowledge the Client The first step in managing difficult clients is active listening. Paying keen attention to the client’s concerns shows empathy and understanding, and it’s a part of exceptional customer service that helps you retain your tax clients. When clients feel heard, tension often dissipates. Even statements as simple as “I…

Key Takeaways Understanding dual diagnosis in teens is crucial for adequate support. Family involvement plays a significant role in treatment success. Various therapeutic approaches can benefit teens with dual diagnosis. Continued assistance and follow-up care are necessary for sustained healing. Table of Contents What Is Dual Diagnosis? Common Symptoms of Dual Diagnosis Effective Treatment Options The Role of Family in Recovery Therapeutic Approaches The Importance of Aftercare Support Real-Life Stories of Recovery Additional Resources What Is Dual Diagnosis? Addressing both mental health disorder and a substance use disorder at the same time is crucial for successful treatment and improved results. Teens facing this challenge benefit from residential treatment for teen…